• Are you a manufacturer or distributor who has many experienced employees retiring and you find yourself hiring a younger, digitally fluent workforce?
  • Are your customers expecting an easier, faster way to find and order parts?
  • Have you made the right technology investments to ensure you stay competitive?
  • Have you adopted digital tools to streamline processes, minimize errors, and boost sales?

Now is the time to focus on ensuring you deliver outstanding product sales and support experiences to your customers, employees, and business partners. Customer retention demands it, and your business efficiency depends on it.

Transforming your customer experience and building a comprehensive eCommerce digital channel requires working with a trusted vendor who has experience in the complexity of the manufacturing and distribution industry. There are many vendors offering solutions and their capabilities and approaches differ widely.  Items for consideration:

Does the solution provider deliver a turnkey, end-to-end engagement with ongoing software platform support or are they an enterprise software provider that relies on systems integrators and third-party implementors?

Does the solution provider bring deep manufacturing and distribution industry domain and implementation expertise to accelerate your transformation?  Do they use industry-specific frameworks and playbooks to shorten the implementation cycle?  

Does the solution provider provide an enterprise-grade Cloud platform that converges multiple customer experiences (B2B, B2C, B2E) on one platform globally with consolidated governance, branding, security, and compliance to reduce risk and vulnerability?

Does the solution provider deliver leading edge GenAI capabilities specifically tailored for manufacturers and distributors to make it easier for users to find products and information quickly and to enable AI- generated marketing descriptions to save hours of effort?

Does the solution provider have pre-built integrations to ERP, catalog, and business systems to reduce the need for custom development?

Learn more now to ensure you stay ahead of the competition, deliver exceptional end-user experiences, and streamline business processes:   Digital Commerce for Manufacturers & Distributors